Thornsunlighting(H.K) Co., Ltd

Shipping&Return

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Shipping Options

Our three shippers: DHL, UPS & Fedex.

Also, sea shippment and air freight are availbe.

Tracking number

If you/we ship directly thru an official carrier, we can obtain your tracking number immediately

If you/we ship thru a local logistics company the tracking number will be available the following day, after the package arrives in HK or another city in China

Freight charges

There are two methods to calculate freight charges: Real weight & Dimensional Weight
Carriers will charge whatever weight is heavier.
For example: Box Dimension : 46*26*46mm, Dimenional weight is :11 KG
If the real weight is 15kg ,the charged weight will be 15kg
If the real weight is 10 kg (any weight under 11kg ) the charged weight will be 11kg

Term of contract

EXW & FOB available ,we do not accept LC or CIF term
Buyer in charge of any VAT, duty tax which required by the Custom in your country
We also don't know the rate of VAT or Duty ,please refer these questions to your local customs agent
When in doubt about choosing a shipping method, we suggest you speak with our salesman ,they will help you select the most efficient method